CUSTOMER EXPERIENCE
Our teams operate as an extension to your own operations, understanding your unique needs is fundamental to the service we provide.
Our customer experience teams are here to facilitate your journey from initial enquiry to order placement, technical support to product delivery.
We appreciate the importance of trust and communication when working together, this is especially important in a time sensitive environment such as aviation. You need to be sure that your aircraft stays on wing and that you have a contact available at all times. You will be working with a regional, dedicated account team, on-hand 24/7, to respond to your customer service needs, including product enquiries, AOG, MRO support, technical questions and more.